Chip Title: | Improvement of Patient Files Management System in Nyamata Hospital |
Participant(s): | Dr Alfred Rutagengwa Jean Gatabazi |
Organization: | Nyamata Hospital |
Year: | 2017 |
Country: | Rwanda |
Region: | Eastern_Africa |
Presentation (PDF)
CHIP Plan (PDF)
Details
About Nyamata Hospital, Rwanda
Nyamata hospital is a faith based hospital and has been operational since March 2002. The Nyamata hospital is build and equipped by Pentecostal Church (ADEPR) granted by PMU Inter Life, a Swedish organization in collaboration with the Government of Rwanda. The management is comprised of both ADEPR . The hospital provides health care services to 421,598 inhabitants of Bugesera District and other neighboring districts. The hospital supervises 15 primary level health centers located in its catchment area. The hospital currently receives 80% from Bugesera District and 20% patients from other nearby districts. The hospital boasts a total of 182 staff including 11 general practitioners;with 167 beds
Current Mission
The Mission of Nyamata District hospital is to improve quality of healthcare services with commitment to excellence in all hospital activities. The hospital will always strive for best quality by transforming healthcare experience through a culture of caring, quality, service, innovation and excellence. The hospital will be recognized by employees, patients, students, volunteers and community as the best place to work, the best place to practice medicine, and the best place to receive care.
Proposed New Mission
Same as above
GAP Analysis
Description Of Current State | Description Of Desired Future State |
Long waiting time for client at outpatient Department. Clients wait for an average of 1h37 to be seen by a doctor. This is against the recommended average of 1h30. | AT least 90% of the clients are seen within the recommended time of 1H30 |
Low motivation of medical doctors at Nyamata hospital | Motivated medical doctors |
Poor patient records storage and retrieval system resulting in missing patients files. | Improved patients files storage and retrieval system. |
Project Selection
Selected Problem Area | Primary Focus Area | Description of Your Solution Your CHIP |
Poor patient records storage and retrieval system resulting in missing patients files hence delay in treatment and management of patients | Process efficiency and cost of care |
A new filing system will be installed to manage the patient files. This system will; |
Program Goal Statement
Improved quality of health care services at Nyamata Hospital, Rwanda
Long Term Outcome Smart Objective
To improve 90% patients files storage and retrieval system in Nyamata hospital at the end of June 2018.